Pharmacy Operations
Category

  • If Disney Ran Your…Pharmacy? Part 1

    I have just begun reading “If Disney Ran Your Hospital” by Fred Lee. In this book, Fred, an experienced hospital executive who also became a Disney employee (cast member), takes what he learned from the Disney culture and shows how it could be used to deliver more excellent results in hospital...

    Author : Jason Poquette
  • What if Pharmacies Billed Like Hospitals?

    etail pharmacy has been on a downhill pricing race for a long time now. The result is that pharmacies are closing and merging because they simply cannot find a way to survive on the low margins afforded by our prescription drugs. When I show my staff and students what a pharmacy actually makes on many...

    Author : Jason Poquette
  • The Anatomy of a Prescription LABEL

    Have you ever looked closely at and read everything on the label of the prescription medication you picked up from the pharmacy? Don’t feel bad.  You aren’t alone.  Most patients probably glance at the drug name and directions…and hardly notice anything else.  But you might be surprised...

    Author : Jason Poquette
  • Diltiazem Dilemmas – Why So Many Diltiazems?

    Having worked in the retail pharmacy atmosphere for over 20 years, and having trained (or ruined?) more pharmacists and technicians than I care to admit, I know that certain sections of the pharmacy strike terror into the heart of many young, eager professionals.  One such section is the...

    Author : Jason Poquette
  • 11 Features of a GREAT Pharmacy Software System

    While the pharmacist and pharmacy technician are the most critical “pieces” to a fabulous pharmacy, the tool that is most important for them is their pharmacy software.  There are no shortage of pharmacy software vendors out there.  Many of them have developed great products and as such make...

    Author : Jason Poquette
  • Mastering The Pharmacy Drop Off Window

    One of my favorite scenes from the Disney movie “Finding Nemo” is when Nemo’s father, Marlin, finally allows his son to go off to school, only to find out that the first day involves a class trip to the infamous “drop off.” “WHAT???” says Marlin in terrified...

    Author : Jason Poquette
  • The “So-Called” Pharmacy Help Desk

    his post is neither a rant nor a roast.  I have no intention to cast every Pharmacy Help Desk under the bus or paint every Help Desk Representative with the same brush.  If however, as they say, the shoe fits…well, wear it you must. The general state of affairs among many pharmacy Help Desks these...

    Author : Jason Poquette
  • Understanding MEDICAID Drug Formularies

    ttention pharmacists and pharmacy students!  You can file this post in your “favorites” folder entitled “Things they didn’t teach me in pharmacy school.”  I’m going to talk to you about Medicaid drug formularies.  If you are working in any type of retail, community or...

    Author : Jason Poquette
  • 5 Reasons Hospitals NEED an Outpatient Pharmacy

    ospitals are complex health care institutions.  Patients wandering around the halls and floors of a typical hospital can feel a bit overwhelmed.  Even hospital employees are sometimes confused and perplexed by the numerous departments and business units that exist within the walls of a single hospital. ...

    Author : Jason Poquette
  • Should You Take That Job as PHARMACY MANAGER?

    t is a question that many retail staff pharmacists will face at some point in their career.  An opening for the position of “Pharmacy Manager” happens at your store or in your district.  You are curious.  You think about it.  Should you do it?  Feelings of uncertainty and possibly doubt...

    Author : Jason Poquette