Pharmacy Operations
Category

  • Implementing a Pharmacist Follow-up Program in a Retail Setting

    You’ve heard it said “no one cares how much you know until they know how much you care.”  This is true in many settings.  Physicians need to remember this when treating their patients.  They aren’t room numbers (e.g. referring to your patient by the room number he/she happens to be...

    Author : Jason Poquette
  • Denying the shot like an early refill…

    Sometimes I play street hockey.  Well, actually it is more like driveway hockey.  And I only play goalie.  That’s because my 10 year old son loves to shoot and score on his old man. adsenseyu2 But sometimes he misses. And sometimes I make an awesome save.  DENIED! As pharmacists we sometimes have...

    Author : Jason Poquette
  • The Scylla, Charybdis and The Pharmacist’s Dilemma

    In Greek Mythology there was a nymph named Scylla, a 6-headed sea monster that destroyed boats that passed nearby.  Not far from Scylla was a whirlpool in which  lived a monster named Charybdis – who also was a deadly force to be reckoned with.  Sailors found themselves caught in a no-win situation when...

    Author : Jason Poquette
  • Pharmacist to Technician – In Search of the Golden Ratio

    Mathematicians like to talk about the “Golden Ratio.”   It occurs when two numbers, divided by the larger are in the same proportion as the larger is to the smaller.  Oh, never mind.  You can read about it here later.  But the phrase the “golden ratio” came to my mind as...

    Author : Jason Poquette
  • Patients: Do You Want Your Prescriptions Refilled Automatically?

    Maybe you’ve heard the news.  Several agencies “broke” a story about a reportedly inappropriate abuse of technology within the retail pharmacy industry.  The accusation is that pharmacies are automatically refilling prescriptions for patients without their express permission.  adsenseyu2...

    Author : Jason Poquette
  • Only as Sick as Your Secrets: Addiction Help for Pharmacists (and others)

    Our local newspaper, out here in the middle of nowhere, recently reported on a visit by Chris Herren to a nearby High School to share his story of drug addiction and recovery. Chris, as some may know, is a Massachusetts native and former NBA Denver Nuggets & Boston Celtic player. In his 2 season NBA...

    Author : Jason Poquette
  • Communication Conundrums in Pharmacy

    I don’t often tell stories about my actual experiences in the retail pharmacy.  I probably should do it more.  I tend to share only those events that I look at as “teaching moments”  (Note:  by that I mean usually that I have learned something too!)  adsenseyu2 Saturday a patient,...

    Author : Jason Poquette
  • Sperm Count Studies – Silly Things That Make Me Smile

    I‘m grateful for the media.  When the FDA fails to approve any new drugs for a few days, and writers like me start wondering what to write about next, there is always some study which the popular press gets hold of and runs away with.  adsenseyu2 Case in point:  Low Sperm Count Attributed to...

    Author : Jason Poquette
  • Retail Pharmacy Staffing – The Dilemma part 1

    Mark Twain quipped that “all generalizations are false, including this one.”  I don’t think, however, I am taking too great a risk when I say that retail pharmacy is – generally speaking – in a staffing dilemma.  For those less familiar with this industry, the problem...

    Author : Jason Poquette
  • Medical Myths: Treating Symptoms vs. Curing Diseases

    “Let not many of you become teachers, knowing that you shall endure a stricter judgment.” Whether we like it or not, those who work in health care assume the role of teachers.  As such, the above quote (taken from the Bible’s book of James) seems like an apt warning we all should...

    Author : Jason Poquette